Privacy Policy

1. Information We Collect

We collect personal information directly from you, automatically when you use our digital services, and from third parties who provide legitimate business contact details. The information we collect includes:

• Contact details: Name, job title, email address, postal address, phone number, and company information.
• Engagement details: Communications, meeting notes, project inputs, feedback, and documentation you share with us.
• Usage data: Device identifiers, IP address, browser type, pages visited, referring URLs, and interaction information gathered via cookies or similar technologies.
• Event participation: Sign-up details, attendance records, and post-event feedback.
• Recruitment data: CVs, interview notes, assessment results, and references provided when you apply for roles with us or our clients.

2. How We Use Personal Information

We use personal information to operate, manage, and grow our business, including to:

• Deliver HR advisory and people-operations services to our clients.
• Respond to enquiries, schedule meetings, and manage our relationship with you.
• Send insights, event invitations, and service updates (you may unsubscribe at any time).
• Administer workshops, training sessions, and other programmes you join.
• Recruit and onboard employees or contractors for our organisation or our clients.
• Improve our website performance, marketing, and user experience.
• Comply with legal and regulatory obligations and protect our rights.

3. Legal Bases for Processing

We rely on the following legal bases under applicable privacy laws (including GDPR where relevant):

• Contractual necessity: When processing is required to deliver services or take steps at your request.
• Legitimate interests: For business development, relationship management, analytics, and improving our services—balanced against your rights and expectations.
• Consent: For certain marketing communications, optional cookies, or when otherwise required. You may withdraw consent at any time.
• Legal obligations: When needed to meet record-keeping, employment, tax, or regulatory requirements.

4. Sharing Personal Information

We share personal information only when necessary and with appropriate safeguards. This may include:

• Service providers such as IT vendors, analytics tools, communication platforms, payroll processors, and professional advisors bound by confidentiality obligations.
• Client organisations when we deliver recruitment, HR advisory, or related services on their behalf.
• Authorities or regulators when required by law or to protect legal rights.
• Prospective buyers or investors in the event of a merger, acquisition, or corporate restructuring.

We do not sell personal information. When data is transferred outside your jurisdiction, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the nature of the information and our contractual or legal requirements. When information is no longer needed, we securely delete or anonymise it.

6. Your Rights

Depending on your location, you may have rights to:

• Request access to the personal information we hold about you.
• Correct or update inaccurate or incomplete data.
• Request deletion of personal information, subject to legal obligations.
• Object to or restrict certain processing activities.
• Receive a copy of personal data in a portable format.
• Opt out of marketing communications and withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details in the “Contact Us” section. We may need to verify your identity before fulfilling your request. If you are dissatisfied with how we handle a request, you can lodge a complaint with your local data protection authority.

7. Data Security

We implement technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. These include access controls, encryption where appropriate, secure data storage, staff training, and vendor due diligence. While we maintain robust security, no system is entirely risk-free, and we encourage you to take appropriate precautions when sharing information.

8. International Transfers

We operate with clients and partners in multiple regions. When we transfer personal information across borders, we rely on lawful transfer mechanisms such as adequacy decisions, standard contractual clauses, or your explicit consent. We ensure that the recipients are subject to privacy obligations consistent with this policy.

9. Third-Party Links

Our website may include links to third-party websites, plugins, or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before providing personal information.

10. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you via our website or by other appropriate means. Please review this page periodically for the latest information.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us at: